Tag: customer service

  • AT&T FamilyTalk Plan is Not Family Friendly

    “Your World. Delivered.” Or, so they say. Anyone try to get a FamilyTalk plan that includes cell phones with phone numbers from different area codes? I think this can be done, but after spending 50 minutes talking to various customer service people within AT&T, I have run out of patience. I don’t need this that…

  • Stop Clogging Our Bank Branches

    San Francisco Chronicle: BofA squeezes another buck out of noncustomers. Bank of America is leading the way, pushing up its ATM charge for noncustomers to $3 from $2 at 10,700 of its cash machines across the country as of last July. Other big banks are expected to follow suit. The “money” quote is that Bank…

  • Unrequited Love

    Our feelings were never mutual. The first time I received your unsolicited IM, I politely clicked “Decline.” I was just being sensitive and didn’t want to hurt your feelings. But, you didn’t get the message. Perhaps, you were coached by some marketer to show some perseverance. Surely, I would come around. But, I didn’t. However,…